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Contact us: (+61) 435-330-666

Our Services

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Community Nursing Care Service

Compassionate Community Care provides individualized nursing services for participants. Our experienced nurses offer comprehensive care with an emphasis on health and well-being, utilizing a model of comfort and dignity. To help participants live independently and with confidence, the nursing services provided by us have proven extremely beneficial at every step. we offer complex nursing care services such as care coordination, diabeties management, medication administration and supervision, general nursing care, respiratory care, wound management, post acute care and case management service.

Our nursing services at Compassionate Community Care include a variety of specialized support such as:

  • Care Coordination: Engaging with clients’ healthcare providers to ensure streamlined integration of care plans and services.
  • Diabetes Management: Offering comprehensive services to help individuals effectively manage and monitor diabetes.
  • Engaging in the Community: Encouraging participation in various community activities to help clients achieve their personal goals.
  • Medication Management and Observation: Verifying the correct dosage of medications is administered as prescribed.
  • Nursing Care: Providing assistance for various health problems and conditions.
  • Incontinence Care: Comprehensive guidance and treatment for incontinence to improve comfort and dignity.
  • Respiratory Care: Specialized examination, treatment, and monitoring for patients with respiratory diseases.
  • Post-Acute Care: Comprehensive care coordination after hospital discharge to support recovery and rehabilitation.
  • Wound Management: Skilled nursing care for wound treatment, including dressing changes and infection prevention.
  • Evaluation and Care Plan: Ongoing professional assessment to determine the necessary level of care, along with continuous, appropriate support.
  • Case Management: Integrated coordination of services across clinical, psychological, and social components.

    At Compassionate Community Care, we strive to help our participants continue living a fulfilling and respectable life with the guidance of our qualified nursing staff.

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Complex Nursing Services 

At Compassionate Community Care, we deliver our Complex Care Services through a specialist nursing team that provides clinical and personal support tailored to each client’s needs. We offer top-of-the-line healthcare services to ensure our clients receive around-the-clock assistance.

  • Wound & Ulcer Care: Individualized interventions and monitoring that focus on expediting the healing process and avoiding complications.
  • Medication Management: Ensuring medications are prescribed correctly and administered on time according to each client’s health requirements.
  • Chronic Condition Management: Ideal for those needing specialized care due to chronic conditions like diabetes or incontinence.
  • Post-Hospital Care: Focused on supporting clients after a hospital stay, facilitating their recovery, and helping them regain independence.
  • Health Monitoring: Keeping a close watch on key health indicators, signs, and overall condition to maintain optimal health.
  • PEG: We also offer Percutaneous Endoscopic Gastrostomy (PEG) feeding for clients who need ongoing nutrition support. Our nursing team is experienced in the care and provision of PEG feeding, ensuring food and liquids are administered safely and effectively.

  • Complex Mental Health: Our nurses are able to support individuals with complex mental health conditions and those with a diagnosed severe or enduring mental illness. Our approach involves creating holistic care plans with mental health professionals that address both physical and mental well-being, ultimately promoting whole-person care and helping individuals regain stability.

  • Care Planning and Review: We facilitate effective care planning and continuous review. We create specialized and comprehensive care plans tailored to the specific health needs of each client. These plans are regularly reviewed and adjusted by our nurses as needed. We also provide ongoing follow-up to monitor progress and health stability, adjusting care strategies as necessary to achieve optimal outcomes.

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Mental Health Registered Nurse

Our Mental Health Registered Nurse (MHRN) service at Compassionate Community Care provides focused care for people living with mental health issues. Our registered nurses complete extensive assessments, create individualized care plans and perform medication management to ensure that participants receive personalized care customized for their specific mental health needs. Some provide therapeutic support and crisis intervention for emergency stabilization and long-term wellness.

Our MHRNs provide ongoing monitoring and reassessment of the care plan to assure it is effective, current and in accordance with their changing circumstances. Our mental health team works in collaboration with psychologists, social workers and other health providers to provide holistic care for all mental health issues. This method creates a tolerant atmosphere in which members find to be appreciated and cared for.

In addition to direct care, our RNs educate participants and their families, advocate on their behalf, and continue offering information and support. They provide comprehensive information about mental health conditions, treatments and self-care so that players can manage their own journey through mental wellness. Compassionate Community Care is dedicated to improving the quality of life and health of each and every person that we help.

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Exercise Physiology and Personal Wellbeing Activities

Exercise physiology and personal wellness services from Compassionate Community Care are catered to help anyone — regardless of their individual needs — get from where they are, to a better place. Tailored exercise programs under the guidance of our accredited exercise physiologists, specific to each participant’s goals, abilities and health conditions; City Centre approach to group training programs, designed to increase mobility, strength and endurance as well as targeting common aches and pains, injuries or cardiovascular health. Our exercise physiologists instruct each participant in proper and effective exercises, as well as track progress and refine adjustments to better health outcomes.

We in addition present personal wellness activities that assist to improve mental and physical well-being moreover structured train packages. All cantered in natural techniques for stress relief, anxiety, mediation yoga and guided relaxation as well as other alternative mental health options. Encouraging a healthy lifestyle allows them to cope with stress, improve mood and meet their individual health needs.

Our Exercise Physiology and Personal Wellness services at Compassionate Community Care are designed to give participants the tools they need to go out and have a much more active & healthy life with improved feelings of independence. Success in designing goals and support for maintaining health and balance through Vilalara, a unique combination of professional guidance, customised therapies, wellness care activities as we offer individualised stories to keep you engaged.

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Support Independent Living (SIL)

Support Independent Living (SIL) services at Compassionate Community Care are created to empower individuals through person-centered supports ensuring they get the help that suits their individual needs and dreams. We create Customized Support Plans for our participants that are designed specifically for each individuals, based on the outcomes and initiatives in effect.

We offer Daily Living Assistance, a senior living care option where our professional and dedicated staff assists participants with personal activities such as bathing, grooming, dressing, and eating, as well as other household tasks to help make day-to-day living more manageable for th participants who need additional support. We emphasize Skill Development, assisting in developing core life skills like budgeting, cooking, and social interaction, helping to improve their independence further.

In addition, we believe Community Integration is improved when our residents are actively involved in social and recreational opportunities, as well as participate in educational activities. Our vision is to enable participants to form real relationships and participate cohesively within the community, resulting in an increased quality of life.

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Specialist Disability Accommodation (SDA)

Specialist Disability Accommodation (SDA) refers to housing specifically designed for NDIS participants who have an extreme functional impairment or very high support needs and require specialist accommodation solutions. SDA is the facility provided under the National Disability Insurance Scheme (NDIS) to provide special purpose-built or modified homes with advanced living features which are safe, accessible, and provide the best accommodation solution for people with disabilities.

Wheelchair-accessible entrances, adaptive devices in fixtures, and reinforcement of walls are among the features to aid residents with their daily ingress-egress support functionality, specifically for SDA properties. These facilities usually provide 24-hour supervision, and support is generally provided by trained staff so that residents can continue to live as independently as possible while receiving the care they need. SDA funding is for NDIS participants who are deemed to require this level of specialized accommodation in order to meet life goals.

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Short Term Accommodation (STA) Respite Care

Respite Care, or Short-Term Accommodation, is to provide short-term relief for primary carers by offering participants short-term stays in a supported environment. The service guarantees the closest attention to care and well-being for access clients, all in a safe, home-like environment, allowing caregivers temporary relief from endless duty.

STA (Respite Care) Related Key Features:

  • Individualized Care Plans: Every participant is matched with the services needed for them based on their unique needs, desires, and goals. In the process, they should also receive continuity of care and daily structure throughout their stay.

  • Safe and Comfortable Accommodations: Our respite homes are built with your comfort and safety in mind. It is a fully inclusive environment, equipped with the best facilities and staff that ensure round-the-clock care and supervision.

  • Professional Support Staff: The experienced team of in-house support workers and nurses provide individualized care for all degrees of abilities, health, and mobility barriers while staying at Lighthouse.

  • Social, Recreational & Therapeutic Activities: STA provides opportunities for participants to participate in a variety of social, recreational, and/or therapeutic activities that meet their abilities and goals. These activities promote self-reliance, sociability, and wellness through outings with groups or personal fitness programs.

  • Emergency Respite Care: Where there is an urgent need for care, such as after a major event, flexible emergency respite care and high-quality services are provided with compassion.

  • Family-Centered: Our service considers the needs of both our participants and their families. We partner with caregivers to offer them peace of mind as their loved ones receive caring, qualified care.

STA (Respite Care) allows caregivers to take a well-deserved break, run an errand, or do something else knowing their loved ones are receiving attentive care.

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Assistance with Household Task

Compassionate Community Care Provides In-Home Support Services

Compassionate Community Care wants to ensure that the dignity, independence, and comfort of home is maintained as a number one principle. In-home support services are designed to help with the little things, giving our clients power over their environment and living safely at home where they feel most comfortable. These personalized support services are provided by a team who truly believes that everyone deserves to feel valued and well-supported.

  • Household Cleaning: We provide a well-cleaned, sanitized space to live without compromising any of the spaces in your home—from dusting, vacuuming, and mopping floors, which will make you breathe fresh air at its best, to all kinds of bathroom and kitchen hygiene cleanliness as beautifully serviced.
  • Meal Preparation: We help with cooking or reheating meals, making sure that our clients eat well-balanced and healthy food. Primary meal preparation incorporates the dietary preferences and needs of each family member to ensure meals are tasty yet healthy.
  • Laundry & Cleaning: We offer laundry and cleaning services, including washing, drying, and ironing of clothes. From general washing to delicate fabric care, we make your wardrobe tidy and well-managed for you.
  • Home Maintenance Tasks: Our team helps with home maintenance such as watering plants, feeding pets, and so on. These helpful services allow clients to have a clean and orderly home without the worry or energy.
  • Errands: We assist with vital errands like bill payment, mail trips, and communication with service providers, easing the burden of everyday tasks that may distract from their health.
  • Grocery Shopping: Our help also includes grocery shopping, ensuring the home is well-stocked with necessities and fresh produce. This service can either involve taking our clients for grocery shopping or shopping on their behalf based on their preferences and dietary requirements.

In-Home Support Services provided by Compassionate Community Care are intended to improve quality of life through the correct level of assistance for maintaining independence and comfort. We strive to create an atmosphere of support, respect, and caring that enables each client to experience life fully with purposeful dignity.

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Assistance with Transport and Travel Service

Getting you safely to your desired location quickly is our top priority — and at Compassionate Community Care, we know that reliable transportation means the difference between dependence and remaining connected with family, friends, or world-class medical services. The other part of our Transport and Travel Services consists of providing our participants with new travel options where they can safely attend personal, medical, or social activities as well as community events in a convenient manner. We want to reduce the stress of travel with point-to-point services that conform to a traveler’s timetable, enabling our participants to get where they are going on time and safely.

Our team of volunteers provides support with a variety of transport requests, from grocery shopping and banking to medical appointments and social outings. We serve our participants with and without mobility concerns on a case-by-case basis, providing access and assistance for all who take this journey. We make community support and social participation possible by designing programs aimed at improving the quality of life for our clients.

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Community  Access Participation Service

Compassionate Community Care promotes full inclusion in community life, helping each individual to become active and informed citizens. Our Community Participation Services are one of our NDIS support services designed to provide quality care and well-being for all those who need assistance from us to independently enjoy the community. We provide services supporting Our oarticipants to investigate and engage in social, recreational, or educational activities that align with their personal interests, goals, and cultural preferences.

Through targeted case management and a myriad of other strategies, services are offered to assist clients with access to community programs while building independence, skill development opportunities within the home/community setting, and social engagement. From participating in local events, joining hobby groups, volunteering their time to engage the community, all of our registered clients should have access and support to active participation. We help with transport and provide facilitation on-site to make it accessible for members. Compassionate Community Care offers this by encouraging client involvement in the community, supporting them to find their confidence and acquire new skills, which will help build a greater sense of belonging.

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Forensic Support Service

Compassionate Community Care Forensic Support provides a level of care to support service participants that are either involved in the criminal justice system or have complex needs/issues around their mental health and behavior. Individualized care and direction are provided to assist participants with dealing with existing challenges while simultaneously returning them to the general population in a safe manner.

Compassionate community Care Services, includes Forensic Support Service:

  • Individualized Risk Management Plans: Creating dynamic risk management plans to support the overall health of participants.
  • Behavior: Collaborating with mental health providers and behavior support specialists in order to develop a plan and carry out the plan which will reduce problematic behaviors.
  • Court Liaison & Legal Assistance: Helps participants better understand, on a confidential basis, the legal process and supports their participation in court appearances and compliance with any court orders.
  • Rehabilitation Programs: Addressing the rehabilitation process in terms of therapy, skills-building, and community reintegration.
  • Accessing mental health service and reducing recidivism, focusing more on the overall well-being.

The Compassionate Community Care forensic support is structured care for people who want to make positive life changes and comply with legal and safety requirements.

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Group-Centered Based Activities

Compassionate Community Care, an NDIS provider in Cairns, offers a range of Group and Centre-Based Activities to encourage participation, develop new skill sets, and help people grow socially in the support of one another. Each activity is designed to support the unique requirements of program members, so they can create new relationships and improve their skills for taking care of themselves and others.

Group and Centre-Based Activities:

  • Social and Recreational Activities: Group outings, art classes, music therapy, creatively based or communication-based games.

  • Workshops for Skill Development: Promotes activities of daily living ranging from cookery lessons to financial literacy sessions, designed specifically to empower participants with practical life skills that will help them be more independent.

  • Health and Wellness Programs: Exercise classes, including yoga and workshops for mental well-being—designed to improve physical as well as emotional well-being.

  • Engaging with the Local Community: Inspires participants to join their community by giving back, meeting groups, and attending events—making them feel a sense of belonging.

  • Cultural and Creative: Engages participants in arts/crafts, drama, and music in the security of a safe environment to express themselves.

The Reasons to Choose Compassionate Community Care:

We provide an all-encompassing, participatory service, acting as a group and center-based support system that allows participants to develop themselves, relate with others, and earn positive self-confidence in a nurturing, supportive community. With a team of trained professionals, our goal is to provide the best appropriate services that allow each participant to achieve their greatest potential.

Come join us at Compassionate Community Care if you want to be active, grow, connect, and accomplish your dreams on every level.

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Assistance with Daily Tasks and Shared Living

Compassionate Community Care provide Assistance with Daily Tasks and Shared Living.

At Compassionate Community Care, a trusted NDIS provider in Cairns, we offer Assistance with Daily Tasks and Shared Living services tailored to support individuals in achieving independence and enhancing their quality of life.

This service is designed to assist participants with managing daily tasks within shared living arrangements. Our skilled team provides comprehensive support, including personal care, meal preparation, household cleaning, and medication administration, while promoting active engagement in daily routines.

By fostering a supportive and inclusive shared living environment, we encourage social participation and personal development, allowing participants to build meaningful connections and live with confidence. Compassionate Community Care is committed to delivering this service in line with NDIS Practice Standards, ensuring that every participant receives the highest level of care, dignity, and respect.

Our approach to care is flexible and customized, allowing participants to live independently while benefiting from a structured and supportive shared living environment.

Development of Daily Living and Life Skills service

One of the services we provide here at Compassionate Community Care is our Development of Daily Living and Life Skills service. This service aims to help individuals in developing the skills needed to navigate day-to-day living, independently. As an NDIS provider in Cairns, we help people be more independent through practical skills and strategies or adjustments to daily routines.

This service is designed to help improve the independence of individuals in regards to activities such as personal care, financial management, food preparation, and communication. Alongside our experienced staff, individuals receive personalized development plans specific to their abilities and short/long-term goals.

We provide training and practical support to help participants develop skills, such as managing home life, negotiating social activities, and choosing appropriate courses of action. Our aim is to ensure that every participant is provided the individualized support to isolate their desires separate from their needs in an effort toward greater independence and quality of life.

All services are provided in line with NDIS standards and promote independence, self-reliance, and community engagement.

Get in touch

63 Mulgrave Road, Parramatta Park, Cairns, Queensland, Australia

Call Us

0435 330 666
0460 040 921